Your SJC email address should already be populated on this screen, but if not, you can type it in.Įnter your College network password. Faculty/staff should enter their email address students should enter their email address.Įnter your College network password and click Sign In. Then click Continue.Įnter your SJC email address. Once your account is deleted, click Add Email Account.Įnter your SJC email address.

Then click the minus icon at the bottom of the screen to remove it. You can close this screen.Ĭlick on the Outlook menu and select Preferences.Ĭlick on your SJC account to select it. You may see a Sync Errors screen when Outlook tries to update. You're done!ĭepending on the size of your mailbox, it may take several minutes to populate your emails, calendar events, contacts, and tasks. Use your phone’s PIN or your biometric key to complete the authentication. Open the notification or the Microsoft Authenticator app on your device.Ĭhoose Approve if you recognize the sign-in attempt.

This is the same password you use to log into a campus computer.Īn Approve sign in screen will appear asking you to approve the request using your Microsoft Authenticator app.ĭon't have the Microsoft Authenticator app? View instructions on how to set up the Microsoft Authenticator app. Then click Sign In.Įnter your College network password. The SanJac Authentication page should appear. Faculty/staff should enter their email address students should enter their email address. Select or type in your SanJac email address. If not, you can type in your email address.

Outlook may find your SanJac email address. This can be anything you'd like, but it should be different from the previous one just to have a clean slate. Then click OK.Įnter a new name for your Outlook profile. You can also close the Control Panel window.Įnter a name for your new Outlook profile (it should be different from the previous one). If you have a personal folder (.pst), you may need to re-connect it to your Outlook, but none of the content in it should be affected.Ĭlick OK.

Select the Control Panel option in the search results.Ĭlick Show Profiles in the Profiles section.Ĭlick on the profile and then click Remove.Īll of your email, calendar events, contacts, and tasks should be synchronized with the Office 365 email server, so you won't lose any content by removing this profile. Then select Control Panel in the search results.

Outlook authenticator app